Why Is My Brother Printer Printing Blank Pages?

Edwin Parker
By Edwin Parker 9 Min Read
9 Min Read

Hey there! So, you’ve got a Brother printer that’s spitting out blank pages, huh? It’s super annoying, I know. But don’t worry too much – it’s a common issue and can usually be fixed pretty easily.

Why is My Brother Printer Printing Blank Pages?

So, your Brother printer is giving you blank pages, and you’re scratching your head wondering why? It’s okay! This happens from time to time. Let’s try to figure out why and fix it together.

4 Ways to Fix a Brother Printer That Prints Blank Pages

If your Brother printer is giving you blank pages, it’s time to play detective and solve the mystery. Here are some easy ways to get your printer back in action.

1. Restart Your Brother Printer

Sometimes, our gadgets need a break, and your printer is no different. A quick restart can work wonders. Here’s how to do it:

Step-by-Step Guide to Restarting Your Printer:

Step 1: Hold down that power button! Keep pressing until everything on the screen turns off. It’s like you’re asking your printer to close its eyes for a sec.

Step 2: Now, unplug it. Think of this step as a mini nap for your printer.

Step 3: Wait a little while. Count to 30 or maybe dance a bit to your favorite song’s chorus.

Step 4: Time to wake it up! Plug the printer back in.

Step 5: Let your printer stretch and yawn – I mean, power up completely. Make sure it reconnects to your WiFi.

Step 6: Test it out! Print something and see if it’s back to its old self. If you’re still getting blank pages, no worries. We have more tricks up our sleeve!

2. Ensure You Have Enough Ink or Toner

So, the restart didn’t do the trick? No worries. Let’s check if your printer is hungry – and by that, I mean low on ink or toner.

Let’s Check Those Ink and Toner Levels

You might be thinking, “But shouldn’t my computer tell me if I’m low on ink?” Well, sometimes it forgets. So let’s check manually:

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How to Peek at Your Ink or Toner Levels:

Step 1: Make sure your computer and printer are talking. They should be connected.

Step 2: On your computer, go to settings and look for the “Devices and printers” area.

Step 3: Click on something like “Options and supplies” or “View printer status.” It’s a bit like asking your printer, “How are you feeling?”

Step 4: There should be a “Supply levels” tab. Click on it, and it’ll show you how full (or empty) your ink or toner is.

Step 5: If they’re running low, give your printer a snack – meaning replace the cartridges. If they’re full, let’s keep investigating.

Ink Dried Up? Here’s What You Need to Know

Sometimes, even if the ink level seems okay, the ink could have dried up. This is rare, but it can happen if you haven’t used your printer in a while. It’s like when we don’t drink enough water and get a bit dehydrated.

Quick Tip: Before we dive in, let’s figure out what your printer eats – is it ink or toner?

  • Laser printers: These guys munch on toner. Toner is like colorful dust (polymer powder) that sticks to the paper.
  • Inkjet printers: These ones sip on liquid ink.

3. Update Your Brother Printer’s Software

Sometimes your printer is like our smartphones – it needs an update to run smoothly. Let’s make sure your Brother printer has the latest and greatest software.

Easy-Peasy Steps to Update Your Printer’s Software:

Step 1: Head to your printer’s main menu. It’s like the home screen on your phone.

Step 2: Look for the button or tab that says “Setup” and give it a click. Then, choose “Device settings.” It’s kinda like going into the settings on your phone.

Step 3: Keep an eye out for “Firmware update.” Found it? Awesome! Click on it.

Step 4: If there’s an update waiting (it’s like a little gift for your printer), you’ll see an “Install update” button. Click on that.

Step 5: Sit back and relax! Your printer will let you know once it’s done updating. Think of it like when your phone or computer gets a new update and feels all fresh and zippy afterward.

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4. Clean the Printhead

You know how sometimes we need a little spa day to feel refreshed? Well, your Brother printer’s printhead might need one too! Over time, things can get a bit clogged up, so let’s give it a gentle clean.

Let’s Start with the Easy Way: Automatic Cleaning

Some Brother printers are super smart and have a built-in cleaning feature.

Step 1: Press and hold the “Stop” button on your printer. After you see two flashes, you can let go. It’s like telling your printer, “Hey, let’s freshen up!”

Step 2: Sometimes, you can also find a printhead cleaning option in the maintenance area of your computer’s printer settings.

No Automatic Cleaning? Let’s Roll Up Our Sleeves!

If your printer doesn’t have an automatic clean function, we’ll need to do it the old-fashioned way.

Step-by-Step Guide to Manually Cleaning the Printhead:

Step 1: Safety first! Unplug your Brother printer. We don’t want any unexpected surprises.

Step 2: Gently open your printer’s lid. Take out those ink cartridges. Remember where each one goes!

Step 3: Now, it’s time for the printhead. If you’re unsure about this, peek at your printer’s manual for guidance.

Step 4: Using a soft cloth, slightly dampened, gently wipe the printhead.

Step 5: Give your printhead a warm bath. Place it in a container of warm (not hot) water. Let it soak for about 5-10 minutes.

Step 6: After its little spa treatment, gently wipe the printhead with a dry cloth. Then, let it rest on some paper towels. Think of this as its relaxation time.

Step 7: After chilling for about 30 minutes and making sure it’s dry, pop the printhead back into the printer.

Step 8: Plug in your printer, turn it on, and let’s see if that spa day did the trick! Print a test page.

Your Move!

So, if your Brother printer’s been acting a bit odd and handing out blank pages like they’re party favors, it usually points to one of two things: a hardware hiccup or some techy software snags.

Try this: use the quick solutions we chatted about earlier. Just take them one by one, step by step. Kind of like following a recipe to bake a cake!

Still no luck? Well, sometimes you’ve gotta bring in the experts. Consider reaching out to the Brother team. It’s possible that there’s a behind-the-scenes issue that they’re best equipped to tackle.

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Let’s get your printer back in the game! 💼🖨️

Frequently Asked Questions

1. Why is my Brother printer printing blank pages?

There could be several reasons for your Brother printer printing blank pages. It could be due to an empty ink or toner cartridge, improper connection between the printer and computer, clogged print heads, or a software issue. Troubleshooting each of these possibilities can help identify the exact cause.

2. How do I check if the ink or toner cartridge is empty?

To check if the ink or toner cartridge is empty, navigate to the printer's settings or control panel. Look for an ink or toner level indicator that shows the current levels. If the levels are low or empty, replace the cartridge with a new one.

3. How can I ensure a proper connection between my Brother printer and computer?

To ensure a proper connection between your Brother printer and computer, start by checking the USB or Ethernet cable connections. Make sure they are securely plugged in. If using a wireless connection, ensure that both devices are connected to the same Wi-Fi network. Restarting both the printer and computer can also help establish a fresh connection.

4. What should I do if the print heads are clogged?

If you suspect that the print heads are clogged, access the printer's utility software on your computer. Look for a "clean printhead" or similar option and follow the instructions. This process will unclog the print heads and ensure better print quality.

5. How can I resolve software issues causing blank pages?

If you believe software issues are causing blank pages, start by updating the printer drivers to the latest version. You can download the drivers from the Brother website. Additionally, check the print settings on your computer to ensure they are configured correctly. Restarting the computer and printer can also help resolve software-related problems.

6. What if the problem persists despite troubleshooting?

If the problem of Brother printer printing blank pages persists despite troubleshooting, it is advisable to contact Brother's customer support. They have specialized technicians who can provide further assistance and guide you through additional troubleshooting steps.
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