How To Fix Shark Robot Vacuum Not Charging? [Fix it in Minutes]

Edwin Parker
By Edwin Parker 23 Min Read
23 Min Read
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Hey there! So, you’ve got yourself a shiny Shark robot vacuum, huh? It’s like having a little helper zooming around, keeping our floors clean, and giving us more time to do fun stuff. But wait a minute! Is your little robotic buddy not charging like it’s supposed to? That can be a bummer, but don’t worry! Together, we’ll dive deep (like ocean deep!) and figure out what’s going on and how to get it back in action. Ready? Let’s go!

First off, charging issues can be super tricky and a bit frustrating, especially when you’re not sure why it’s happening. So let’s think of it like a puzzle we need to solve. Sometimes, the problem might be as simple as where your vacuum is trying to charge. Yup! Positioning and even a little thing like a wonky power outlet could be the mischief-maker here.

Imagine this: Your robot vacuum is like a little explorer, and its charging dock is the home base. Now, if the home base is in a spot that’s hard to reach or isn’t getting power properly because the outlet is being a bit rebellious, your tiny explorer won’t be able to recharge its batteries for the next adventure.

You might be thinking, “But my vacuum is pretty new, so what could go wrong, right?” Even the new shiny things can have tiny hiccups! Like, if your vacuum is all fresh and new, and it’s still not charging, it might be having trouble getting cozy and connected to its charging contacts.

Over time, dust bunnies and their dirt friends might decide to throw a party on the charging contacts, and that means your robot can’t connect properly to get all juiced up. Just like when we can’t charge our phones if the charging cable is all dirty – the same thing happens to our robot friend!

And oh! Don’t forget to check if the power button is on, because sometimes the simplest things can trip us up!

So, in our little guide, we’re going to play detectives and figure out all the whys and how-tos to get your shark robot vacuum zooming around happily again. Stick with me, and let’s sail through the solutions together, turning that frustrated sigh into a victorious “Aha!”. 🚀🎉

There you go! A friendly, easy-to-read, and conversational version of your intro, suitable for all our reader friends, including those awesome 6th graders! Let me know if there’s anything else I can help with!

Why Is My Shark Ion Robot Vacuum Not Charging?

Oh no, it sounds like we’ve hit a little speed bump on our clean floors journey! Your Shark Ion robot vacuum, that cool little gadget that zooms around the house making everything spotless, just isn’t charging. Bummer, right? But hey, there are so many things we can try to get it back on track, so let’s roll up our sleeves together and dive into it!

Getting to Know the Usual Suspects in the Charging Mystery

When our little robot friend refuses to charge, a few usual suspects might be causing the hiccup. Let’s put on our detective hats and look at them:

  1. Party Crasher Dust at the Charging Station
    • Imagine if you tried to drink through a straw but there was something blocking it. Annoying, right? When dust and dirt throw a party on the charging points, it’s like they’re blocking the “straw” your vacuum uses to get its energy juice. A good cleaning of both the robot and charger contacts might just send those dust bunnies packing and let the power flow!
  2. The Battery or Charger Might Be Taking a Nap
    • Sometimes, the problem might be that the battery or charger decided to take an eternal nap (aka they’re faulty or just worn out). If that’s the case, we might need to replace them to get our vacuum back in action.
  3. A Rebel Power Outlet
    • And don’t forget to check the power outlet! It might look okay, but maybe it decided to go on a little rebellion. Test it with another gadget or try a different outlet to make sure it’s working right and ready to charge our cleaning buddy.

Pssst… We Might Just Be Able to Fix It Ourselves!

Here’s the super cool part: We might not need a superhero to swoop in and save the day, because we can try to fix these issues ourselves! Scrubbing away the dirt, swapping the batteries, or changing the outlet might just get your robot zooming around again.

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But if we’ve tried all our tricks and it’s still not charging, that’s okay too! Sometimes we all need a little help from our friends – like the Shark robot customer support team. They’re like the wizards of robot vacuums and they’ll know just what to do!

More Cool Tips and Tricks Coming Your Way

Also, guess what? There are even more tips and tricks to troubleshoot other tiny hiccups you might run into with your Shark robot vacuum. Check out this detailed article on zooming through any Shark robot vacuum problems.

Fixing Shark Robot Vacuum Not Charging

Alright, we’ve all been there, right? Your trusty Shark robot vacuum, usually your little floor-cleaning buddy, has decided it doesn’t want to charge. 😓 But no worries! With a sprinkle of patience and a dash of DIY spirit, we’re going to navigate through this together! Here are some simple and fun steps to try and get your robotic friend back into action.

Here Are Some Handy Steps to Bring Your Vacuum Back to Life!

1. Did You Check the Power Button?

Okay, let’s start with the basics. Your Shark robot vacuum has a tiny power button on its side. It’s different from some other robot vacuums and can be a little sneaky! When it’s off, your vacuum is in sleep mode and won’t charge. So, make sure it’s switched on and give charging another go. Did it work? Yay! If not, no stress, let’s try another step.

How to Ensure We’re Doing It Right: Our Step-by-Step Fixing Adventure

2. Checking the Power Source: Is It Sharing the Energy?

This one’s easy-peasy! Make sure your power outlet is working. You can check it by plugging in another gadget (like a lamp) to see if it lights up. If it doesn’t, we might need to check the fuse box or try another outlet.

3. Moving the Dock: A New Home for Charging

Sometimes, the charging dock prefers to be on a hard floor rather than a soft carpet. It’s like choosing a comfy chair! Relocating it might be the key to getting a good charge.

4. Cleaning Time: A Spa Day for Your Vacuum

Remember our chat about dust bunnies having a party? Giving your vacuum and the charging dock a nice clean can really make a difference! Gently wipe away any dust or dirt from all the charging points and see if that does the trick.

5. Aligning the Robot: A Perfect Parking Spot

Make sure your vacuum is parked perfectly on its dock, just like a car in a parking spot. If it’s a little off, it won’t be able to connect properly to get charged.

6. Tightening Loose Springs: A Tiny Tune-Up

Check for any loose contact plate springs. If they look a bit out of place or loose, a gentle push (with something non-metallic) might put them back in place.

7. Resetting Your Vacuum: A Fresh Start

Just like when our computers get a bit confused and need a restart, sometimes resetting your robot vacuum can work wonders!

8. Battery Check-Up: A Peek at the Power Source

Inspect your vacuum’s batteries. If they look a bit worn out or leaky, it might be time for a new set.

9. Phone a Friend: Customer Support to the Rescue

And if all our handy steps haven’t worked, it’s totally okay to call in the experts! Shark customer support can help navigate through any trickier problems.

2. Check if the power source is working

Isn’t it weird how sometimes outlets just decide not to work? 🤔 Like, you plug something in and…nothing! I’ve got one of those tricky outlets in my place too, so I totally get it. Now, it’s detective time! Let’s make sure the outlet that’s supposed to be giving all the zappy energy to your Shark robot vacuum’s charging base is actually doing its job.

A Little Test for Our Sneaky Outlet

Here’s a fun and easy test: Try plugging something else into the outlet, like your laptop or phone charger, or maybe even an outlet tester if you have one. It’s like asking the outlet, “Hey, are you okay?”

If your device lights up and starts charging, then woohoo! The outlet is working. But if it’s acting like my stubborn outlet and not giving any power, it’s time to move your Shark charging base to a new, working outlet.

Look for the Glow: Checking the Charging Base Light

Now, the Shark charging base has this cool little indicator light that’s supposed to glow when it’s connected and happy with the power it’s getting. If you’ve plugged it into a working outlet and the light is being shy (like, it’s off or maybe even blinking), it might mean the charging base is feeling a bit under the weather and needs to be replaced.

Moving Forward: Maybe It’s Time for a New Base

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Getting a replacement isn’t a big deal and it’s super easy to do! It’s like giving your Shark robot vacuum a fresh new start. Once the new base arrives, just plug it in, and fingers crossed, your robot buddy will be back to zooming around your place, keeping things all nice and clean!

3. You can relocate the charging dock to a hard floor

Isn’t it fascinating how the spot we choose for our charging dock can make such a big difference? 🏠✨ If it’s lounging on a carpet, your Shark robot vacuum might struggle to cozy up and connect to it, meaning it won’t get the charge it needs. Plus, the official Shark robot website gives us a hot tip: they say a hard floor is the best spot for the dock!

So, let’s pick a comfy corner on a hard, level floor, making sure it’s leaning against a wall and doesn’t have stuff around it that might get in the way. It’s like choosing a cozy, accessible parking spot for your robot buddy!

4. Clean the shark robot vacuum

Alright, even our cleaning buddies need a little TLC sometimes, right? 🚿❤️ Dust and dirt love to gather on your Shark robot vacuum, and especially on those important proximity sensors. Grab a soft, loving microfiber cloth and gently whisk away all that unwanted grime.

Don’t forget to pay special attention to the contact plate! It’s like giving your robot a gentle facial to keep it looking its best and working smoothly.

5. Clean the charging dock

Yup! Your charging dock needs a little pamper session from time to time as well. It’s trying its best to send all that lovely energy to your robot, but dirt, dust, and random bits of debris can get in the way, especially on those two crucial charging plates.

Imagine trying to sip a drink through a straw that’s all clogged up – not easy, right? 🥤❌ It’s the same for your robot trying to get power from a dirty dock. Use a microfiber cloth to gently clean away any dirt, ensuring those charging plates can easily connect with your robot.

And, oh! Don’t forget about the docking station sensors and infrared lights, they’re pretty important and can get gunky. If regular wiping isn’t cutting it, gently using alcohol wipes can help shift any stubborn dirt, ensuring your robot can easily find and dock with its charging station.

6. Ensure that the shark robot is aligned correctly on the dock

Sometimes, it’s like trying to fit a key into a lock in the dark, isn’t it? 🗝️🌚 If your Shark robot isn’t snug and properly aligned on its dock, the charging contacts won’t, well, contact! And when the robot is super low on juice, it might need a helping hand to get onto the dock properly.

While gently placing it on the dock, make sure those charging plates on both the robot and the dock are making good contact.

Look for a friendly blue light on top of your robot. If it’s glowing, we’re in business! 🚦🔋 It means that your robotic pal is soaking up all that good energy and charging up.

7. Check for loose contact plates springs

Imagine trying to park your car on a wobbly driveway. A bit tricky, right? 🚗⛵ The springs keep the charging plates on your dock sturdy and in place. If they get weak, your robot might slide off and continuously try (and fail) to dock.

If you notice a charging plate looking a bit sunken or depressed, it’s likely the spring is weak and needs some attention. It might be time to replace that charging dock to make sure your robot can charge smoothly!

8. Reset the shark robot vacuum

Even our techy devices need a little refresh sometimes! 🔄💡 A glitch in the software can throw a wrench in the workings of your Shark robot and its dock. Power cycling (or restarting) the dock and resetting the robot might just shake loose any of those digital cobwebs causing issues.

Power Cycling the Dock: A Quick Reboot

  • Unplug the dock and disconnect the power cable.
  • Take a pause – maybe take a sip of your coffee ☕…wait for 30-40 seconds.
  • Connect the cable back to the dock and plug it into the power outlet.

Think of it as giving your dock a quick nap to wake up refreshed and ready to charge!

Resetting Your Shark Robot: A Gentle Restart

Don’t worry; we’re not doing anything drastic here. It’s a soft reset, meaning your robot won’t forget any important info or settings.

  • Gently flip your robot vacuum so it’s upside down.
  • Turn off its power switch and…you guessed it: sip and pause for 30-40 seconds. 😌☕
  • Flip that switch back on and place your robot upright.

We’re just letting it catch its metaphorical breath, which might clear any minor glitches preventing it from charging. Give charging a try and see if our refresh did the trick!

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9. Check the shark robot vacuum’s batteries

Imagine your robot as a little racecar 🚗💨. What does it need to zoom around cleaning our floors? A good, charged battery! Most Shark robot vacuums use a rechargeable lithium-ion battery that, with a little love and care, can last up to 2 years.

Sometimes, if the battery gets a bit knocked out of place, or, sadly, has just run its course, it won’t charge up anymore.

Peek Inside and Check the Battery:

  • Gently open up the underside of your vacuum (a screwdriver might be handy here! 🔧).
  • Lift the battery cover and check that everything’s connected as it should be.

If you find your battery looking a little tired or not sitting right, it might be time to find a replacement. And remember: if your battery is having issues that aren’t from the regular use, your 2-year warranty might help get a replacement.

10.Contact customer support

Okay, dear reader, sometimes despite our best efforts, things don’t go quite as planned. 📞💬 If our little robotic friend still isn’t charging after all the care we’ve taken, it might be time to chat with the experts.

Reaching out to Shark Robot’s customer support team can give you that extra bit of insight or technical advice to sort out the pesky charging issue.

Your Checklist Before the Call:

  • Have your robot model and serial number ready (usually found on the bottom or back of your vacuum).
  • Be ready to share all the troubleshooting steps we’ve gone through together, so they can help you even more efficiently!

Sometimes, the solution might be something simple we’ve overlooked, or perhaps our robotic pal needs a little professional care. Either way, the support team is there to help guide you through the next steps to get your vacuum zooming around happily once more!


Well, wasn’t that an enlightening journey we went on together? 🗺️✨ From examining batteries to ensuring our little robotic cleaner has a spick-and-span charging station, we’ve navigated the winding roads of troubleshooting together.

We peeked into the tiny nooks and crannies of our Shark robot vacuum, became a bit of a clean freak with those charging points, and even learned how to give a good check-up to its battery. And remember that friendly chat with customer support? That’s always a cozy safety net when our DIY methods need a little extra help.

Little Vacuums, Big Adventures

Our little robotic pal is more than just a cleaner. It’s an adventure in understanding, caring for, and navigating the exciting world of technology in our homes. Even though it may zoom around our rooms tirelessly, it needs a bit of TLC and understanding from us to keep going. Just like it helps us keep our space clean, we can help it stay happy and charged!

Your New Charging Companion

So next time your Shark robot vacuum decides to be a little naughty and not charge as it should, you’ll know just what to do, with your new toolkit of tips and tricks. Who knew that such a small device could teach us so much?

And Lastly, a Huge Thank You!

Thank you so much for sticking with me through this little adventure into the world of robot vacuums. 🎉🙌 Here’s to hoping that all your future cleanings are smooth, and your robot always finds its way home to its charging dock with ease.

Until our next troubleshooting journey, happy cleaning! 🏡🚿 Remember, a happy robot leads to a spick-and-span home, and you’re now more ready than ever to ensure it stays that way. Cheers to you and your newly-empowered charging wisdom! 🥂🔋

Frequently Asked Questions

Why isn't my Shark robot vacuum charging?

There could be a few reasons for this. First, make sure it's properly plugged in and the outlet is functioning. If that's not the issue, check the charging contacts on the robot and the dock for debris or damage.

My Shark robot vacuum's battery won't hold a charge. What should I do?

The battery may need to be replaced. Contact Shark customer service for assistance with this matter.

The charging light on my Shark robot vacuum won't turn on. Is it broken?

Not necessarily. Try unplugging the charger and plugging it back in to ensure it's properly connected. If the issue persists, it may be a problem with the charger or the robot's charging port.

How long does it usually take for a Shark robot vacuum to fully charge?

The charging time can vary based on the model, but it typically takes around 3-4 hours for a full charge.

Can I use a third-party charger for my Shark robot vacuum?

It's recommended to use the charger that came with your Shark robot vacuum to ensure proper function and safety.

What do I do if my Shark robot vacuum is still not charging after trying these solutions?

Contact Shark customer service for further assistance and troubleshooting.
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