How to Fix Origin Won’t Go Online Error [2024]

Edwin Parker
By Edwin Parker 19 Min Read
19 Min Read
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Hey there, gamers! Have you ever heard of Origin? It’s this cool digital store created by a big company called Electronic Arts, or EA Games for short. They launched it back in June 2011. The main idea behind Origin was to make it super easy for us to buy and sell games online. Pretty handy, right?

But, let’s be real, sometimes Origin can be a bit of a pain. I’m sure some of you have been there, trying to get your game on and bam! Origin just won’t cooperate. It’s supposed to connect to the internet so we can play multiplayer games and enjoy other cool features. But what if it just… doesn’t? Ever had that annoying “Origin Won’t Go Online” message? Frustrating, isn’t it? Trust me, I’ve been there too.

But hey, don’t worry! I’ve got your back. I’ve been through this and found some super simple ways to fix it. So, make yourself comfortable, because I’m about to share these lifesaver tips with you. Let’s dive into the world of Origin and get it back online!

What Causes Origin not to Go Online?

So you’re sitting there, ready to jump into your favorite game, but Origin is just not going online. What gives? Well, there are a few sneaky culprits that might be causing this headache. Let’s break them down:

1. The Overprotective Antivirus First up, your antivirus software. Yes, it’s there to protect your computer, but sometimes it’s a little too protective. It might see Origin as a potential threat, like a virus, and block it. Think of it as a bouncer not letting your friend into a party because they look a bit suspicious, even though they’re totally fine.

2. Administrator Permissions: The Digital VIP Pass Next, there’s this thing about administrative permissions. Sometimes, Origin needs a VIP pass to access certain parts of your computer, and if it doesn’t get that pass (the admin permissions), it can’t do its job properly. Imagine trying to host a party at a club but not having the keys to open the doors – that’s Origin without admin permissions.

3. Proxy Servers: The Internet Middlemen Then, we have proxy servers. These are like middlemen on the internet, and sometimes they can get in the way. If Origin is trying to connect to the internet, but a proxy server keeps interfering, it’s like trying to make a phone call but always getting a busy signal.

4. Corrupted Host Files: The Digital Roadblocks Lastly, there’s a chance your computer’s host files might be damaged or corrupted. These files are like maps for your computer to navigate the internet. If they’re messed up, Origin might end up taking wrong turns and never reach the online world.

How to Fix Origin Won’t Go Online error

It’s time to turn that frown upside down and get Origin back online! Sometimes, things don’t work out on the first try, and that’s okay. If one method doesn’t work, we’ve got more tricks up our sleeve. Here’s a simple but effective way to kickstart Origin:

Here are the steps to fix origin not going into online:

1. Reboot your system and Relaunch Origin

  • Step 1: Reboot Your System
    • Think of your computer like a tired athlete. Sometimes, all it needs is a quick break to get back into the game. So, give your computer a rest by rebooting it. This means turning it off and then back on. It’s like hitting the reset button on a hectic day.
  • Step 2: Relaunch Origin
    • Once your computer is back up and running, it’s showtime for Origin. Open it up again and see if it’s ready to party online. Sometimes, a simple reboot is all it takes to clear out any weird stuff happening in the background that you can’t see.

2. Run Origin As An Administrator

Got Origin still sitting in the offline zone? No worries! Another trick we can try is giving Origin some special privileges, like a backstage pass, so it can do its thing without any hiccups. Let’s run Origin as an administrator. Here’s how you can do it:

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1. Locate Origin’s Shortcut

  • First things first, find the Origin shortcut on your desktop. It’s usually the icon you click on to start the program.

2. Accessing the Secret Settings: Properties

  • Right-click on the Origin icon. A menu will pop up. Look for an option that says ‘Properties’ and click on it. It’s like opening a secret panel to adjust some special controls.

3. The Compatibility Tab: The Key to More Power

  • In the Properties window, there’s a tab called ‘Compatibility’. Click on it to enter a new world of settings.

4. The Magic Checkbox: Run as Administrator

  • Here’s the important part: look for a checkbox that says ‘Run this program as an administrator’ under the Settings section. Check that box. This is like giving Origin a VIP badge, allowing it to access everything it needs on your computer.

5. Apply the Changes: Sealing the Deal

  • After checking the box, click ‘Apply’. This confirms that you’re okay with giving Origin these special admin powers.

6. Relaunch and Cross Your Fingers

  • All set! Now, just double-click the Origin shortcut on your desktop to launch it. With these new admin powers, there’s a good chance Origin will be able to go online without a hitch.

3. Disable Your Antivirus Temporarily

Sometimes, your antivirus software gets a bit overzealous and mistakes Origin for a virus because it needs admin rights to run. Here’s a quick fix:

  • Pause Your Antivirus and Firewall: Temporarily turn off your antivirus and firewall. But remember, while they’re off, your computer’s defenses are down. So, be extra cautious about the websites you visit and the emails you open during this time. It’s like stepping out in the rain without an umbrella – you don’t want to get soaked!

4. Clear the cache and temporary files

Believe it or not, sometimes the temporary files on your computer can get in the way of Origin running smoothly. Let’s clean them up:

  • Step 1: Close Origin – Make sure Origin is not running in the background.
  • Step 2: Finding the Temp Files – Click on your Start menu and then select ‘Run’. In the Run window, type in %ProgramData% and press Enter.
  • Step 3: The Cleanup – A bunch of folders will appear. Find the one named ‘Origin’ and open it. Inside, you’ll see more folders. Select everything except for the ‘Local Content’ folder, and delete them.
  • Step 4: Restart Origin – Once you’ve cleared out those files, go ahead and start up Origin again. With a little luck, it should connect to the internet now.

5. Try Connecting Other Apps to the Internet

Still having trouble with Origin? Here’s another simple yet often overlooked step: let’s make sure it’s actually an Origin issue and not your internet connection acting up.

  • Step 1: Test Other Apps – Open up other apps that use the internet, like a web browser or a different online game. This is like checking if the lights are out in just your room or the whole house.
  • Step 2: Browse the Web – Head to your favorite website or any site you frequently visit. If the website loads without any issues, your internet is likely fine, and the problem might just be with Origin.
  • Step 3: Wait It Out – If it turns out that your internet is the one throwing a tantrum and not connecting properly, it’s best to give it some time. Sometimes, connections can be unstable or temporarily down. In this case, try launching Origin a bit later when your internet is back to its normal, speedy self.

6. Reset the Host Files

If you’ve tried everything else and Origin still won’t go online, it’s time to roll up your sleeves for a more advanced solution: resetting the host files. This might sound a bit techy, but don’t worry, I’ll guide you through it step by step.

  • Step 1: Launch File Explorer – Click on the folder icon on your taskbar or press the Windows key + E to open File Explorer.
  • Step 2: Navigate to the Hosts File – In the File Explorer address bar, type %windir%\system32\drivers\etc and hit Enter. This is like entering the control room of your computer’s internet settings.
  • Step 3: Open the Hosts File – Find a file named ‘Hosts’. Right-click on it and open it with Notepad. This file is like a guest list that tells your computer how to find certain places on the internet.
  • Step 4: Edit the File – You’re going to replace the content of this file with a fresh set of instructions. Delete everything in the file and copy-paste the standard text I’ve provided below. This text is like a reset button, setting everything back to its default state.
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# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a ‘#’ symbol. # # For example: # # # source server # # x client host # localhost name resolution is handle within DNS itself. # localhost # ::1 localhost

  • Step 5: Save and Restart Origin – After you’ve pasted the new content, save the file and close Notepad. Then, give Origin another shot by relaunching it.

7. Disable Proxy Servers

If Origin still isn’t connecting online, another possible culprit could be proxy servers. They’re like traffic controllers for your internet, and sometimes they might be stopping Origin from getting through. Let’s turn them off and see if that helps.

  • Step 1: Open Internet Options
    • If you have Internet Explorer, open it and go to Settings > Internet Options. Don’t have Internet Explorer? No problem. Just go to your computer’s Control Panel, find Network and Internet, and then click on Internet Options. This is like finding the control panel for your internet settings.
  • Step 2: Head to LAN Settings
    • Once you’re in Internet Options, click on the Connections tab and then look for LAN Settings. This is where you can adjust how your computer connects to the internet.
  • Step 3: Adjust the Settings
    • In the LAN Settings, find the checkbox that says Automatically Detect Settings and make sure it’s checked. This lets your computer figure out the best way to connect to the internet on its own.
    • Now, look for another checkbox that says Use a Proxy Server for your LAN and uncheck it. This turns off the proxy server, clearing the way for Origin to connect directly to the internet.
  • Step 4: Apply the Changes
    • After adjusting these settings, hit Enter or click OK to confirm.
  • Step 5: Reboot Your System
    • Finally, restart your computer to make sure all these changes take effect.

8. Adjust Date & Time

Believe it or not, something as simple as your computer’s date and time being off can mess with Origin. Let’s make sure your system’s clock is ticking correctly.

  • Step 1: Accessing Time Settings
    • Right-click on the clock on your taskbar. It’s usually in the bottom right corner of your screen.
    • Choose Adjust Date/Time from the menu. This is like opening the settings for your computer’s internal clock.
  • Step 2: Setting the Correct Time
    • Once you’re in the Date and Time settings, make sure the time displayed is correct. If it’s not, set it to the right time.
    • Check the option for Automatically Update Time. This lets your computer keep the time up-to-date on its own, like a smart watch.
  • Step 3: Apply the Changes
    • After setting the correct time, don’t forget to apply the changes.

9. Change DNS Settings

If adjusting the time didn’t do the trick, changing your DNS settings could be the next step. DNS is like a phonebook for the internet, helping your computer find websites and services like Origin.

  • Step 1: Open Network Connections
    • Click on the Start menu and select Run. In the Run box, type ncpa.cpl and hit Enter. This opens your network connections, showing you how your computer connects to the internet.
  • Step 2: Changing DNS Settings
    • In the Network Connections window, right-click on your Internet Adapter and select Properties. Then, choose Internet Protocol Version 4 (TCP/IPv4).
    • Select the option Use the following DNS server addresses. In the primary field, type, and in the secondary field, type These are Google’s public DNS addresses, known for their reliability.
  • Step 3: Flush DNS
    • Open Command Prompt as an administrator. You can do this by typing cmd in the Start menu, right-clicking on Command Prompt, and selecting Run as administrator.
    • In Command Prompt, type ipconfig/flushdns and hit Enter. This clears your current DNS settings and applies the new ones.
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10. Keep an eye on Origin Social Media Handles-

Sometimes, the issue with Origin not going online isn’t something you can fix from your end. It could be a problem with Origin’s servers or something else on their side. In such cases, the best thing to do is stay informed.

  • Step 1: Follow Origin’s Social Media Accounts
    • Keep an eye on Origin’s social media handles. Platforms like Twitter, Facebook, and Instagram are often used by companies to provide real-time updates. If there’s an issue with their servers, they’re likely to post about it there.
  • Step 2: Check Origin’s Blog
    • Besides social media, Origin might post updates or explanations on their official blog. It’s a good place to look for detailed information, especially if there’s a major issue or outage.
  • Step 3: Stay Patient and Informed
    • If Origin is experiencing problems on their end, your best bet is to stay patient. Keep checking their updates for information on when things will be back to normal. Remember, sometimes these issues take a bit of time to fix.


So, we’ve come to the end of our tech adventure with Electronic Arts, also known as EA Games. They’ve created a whole universe of games that are just a blast to play. Once you dive into their world, it’s easy to become a fan.

But, as with all things, there comes a time when support for certain software winds down. This is true for EA’s popular gaming client, Origin. The day might come when EA decides to move on from Origin, but that day isn’t today.

As of now, EA is still supporting Origin, which means if you’ve run into the ‘Origin Won’t Go Online’ issue, it’s not because they’ve abandoned ship. And with the tips and tricks we’ve covered in this article, I hope you’ve found a solution to get back into your gaming groove.

I’d love to hear how this worked out for you or any other thoughts you might have. Drop a comment below and let’s keep the conversation going!

Frequently Asked Questions

Why won't Origin go online on my computer?

There could be several reasons why Origin isn't going online. Common issues include conflicts with antivirus software, lack of administrative permissions, problems with proxy servers, corrupted host files, or even incorrect system date and time settings. Identifying the exact cause can be key to solving the problem.

Can antivirus software prevent Origin from going online?

Yes, antivirus programs can sometimes misidentify Origin as a threat and block its internet access. Temporarily disabling your antivirus might help determine if it's the cause of the issue. Remember to re-enable it after testing to keep your computer protected.

How can I run Origin as an administrator?

To run Origin as an administrator, right-click on its shortcut, select 'Properties', navigate to the 'Compatibility' tab, and check 'Run this program as an administrator'. Apply the changes and relaunch Origin.

Is it safe to reset my host files to fix Origin issues?

Resetting your host files can be a safe and effective way to solve Origin connectivity issues. It's recommended for advanced users, as it involves modifying system files. Be sure to follow the steps carefully.

What should I do if none of the troubleshooting steps work?

If you've tried all the troubleshooting steps and Origin still won't go online, it's a good idea to check EA's social media and official blog for any announcements about server issues or maintenance. If the problem persists, contacting EA's customer support for further assistance might be necessary.
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