Royal Mail Tracking not Working?
How to fix Royal Mail Tracking not working
Royal Mail isn’t just about sending stuff within the UK; they also send packages to other countries. That’s pretty cool, right? Now, if you’re having trouble with their tracking, let’s sort that out.
First off, grab your package’s reference number and head over to the “Track your item” page. Once you’re there, it’s easy – just type or paste your reference number and click the “Track your delivery” button. But what if that doesn’t work? Here are some tips to troubleshoot:
Is the tracking page loading properly?
Most of the time, the tracking page should load without any hiccups. But if it’s giving you a hard time, showing messages like “Service unavailable” or “Error connecting to the site,” it’s probably a server issue on their end. If the website is down, the only thing you can do is wait until they fix it. It’s a bummer, I know, but hang in there!
Check your reference number, again
Confirm the service that you can track
Here’s something important: not every service offered by Royal Mail can be tracked. That’s right, some couriers and services just don’t have tracking options. So, what can you do? Well, you can easily check which services you can track. Just visit their website and look for the page that lists trackable services. It’s always a good idea to make sure your service is on that list before you start worrying about tracking.
Contact royal mail support
Royal Mail Tracking not updating
Reasons why Royal mail tracking not working
If you’re scratching your head wondering why Royal Mail’s tracking isn’t working, there could be a few different reasons. Let’s dive into some of the common ones:
Wrong Reference number
Did you double-check the reference number you entered? It’s easy to make a mistake here. The reference number for tracking should be between 9 to 27 characters long. If it’s not in this range, or if there’s a typo, that could be the problem. So, give it another look and make sure it’s correct.
The package isn’t trackable
Royal Mail Customer Service
Did you know there’s another way to track your package besides the Royal Mail online tracking page? If you’re hitting a wall trying to track your parcel on their website, don’t worry. There’s a plan B: contacting customer support. It’s a great option when you need a little extra help. Just make sure you have your reference number ready before you call. It’ll make things much smoother.