Fix Netflix Error Code NW-1-19 [Quick Solution 2024]

Edwin Parker
By Edwin Parker 15 Min Read
15 Min Read

Hey there, fellow Netflix enthusiast! Have you ever been right at the edge of your seat, totally absorbed in a movie or TV show, when suddenly everything comes to a screeching halt? Yep, I’m talking about the dreaded Netflix error code NW-1-19 popping up and ruining the moment. Or maybe, you’ve been running into this pesky issue across different devices?

Well, if that’s a big ‘yes’, then guess what? You’ve struck gold by landing here!

Let’s face it, there’s nothing more frustrating than Netflix playing spoilsport right when you’re in the middle of your chill time. But don’t you worry, because I’m here to unravel this mystery for you. We’re going to dive into why this annoying error pops up and, more importantly, how you can fix it on each of your devices.

What’s the Deal with Netflix Error Code NW-1-19?

In plain speak, Netflix error code NW-1-19 is like a red flag for network connection troubles. Think of it as Netflix saying, “Hey, I’m having a tough time talking to the internet!” This snag can come from two directions: either your internet connection is throwing a tantrum and not delivering the goods, or the device you’re using has gotten its settings all muddled up.

But here’s the good news: I’ve got a step-by-step guide to help you kiss this problem goodbye. Stick with me till the end, and you’ll be all set to dive back into your binge-watching sessions. Imagine uninterrupted movie nights and drama-filled weekends with family and friends — that’s what we’re aiming for!

How to Solve Netflix Error Code NW-1-19

Netflix, our beloved streaming giant, is like a treasure chest of movies, TV series, and all sorts of creative content. Whether you’re lounging with a laptop, tapping on your smartphone, chilling in front of your smart TV, or gaming away on your console, Netflix is there. But, let’s be real, sometimes it throws a curveball, like the Netflix error code NW-1-19. This error essentially screams, “Hey, I can’t seem to connect to the internet, give me a moment, will you?” But we’re not about waiting, are we?

No worries, though! I’m here to guide you through fixing this on every device you might have. Just read on, apply these steps with a bit of patience, and you’ll be all set.

1. Troubleshoot NW-1-19 error on a smart TV

Smart TVs have become our modern-day magic carpets to the world of entertainment. But when Netflix throws the NW-1-19 error on your smart TV, here’s what you need to do:

  • First Things First: Check Your Internet Make sure your Wi-Fi isn’t on a coffee break. A stable connection is key.
  • The Classic Unplug-and-Wait Trick Unplug your smart TV, press and hold the power button for a full minute (yep, count to 60), and then plug it back in. Now, try Netflix again.
  • Direct Connection to the Modem Still no luck? Try playing it old school by connecting your smart TV directly to the modem with an Ethernet cable.

Got a Samsung smart TV? Here’s a more tailored approach:

  • Steady Internet, Always Ensure your internet connection is as steady as a rock.
  • App Management 101 Press the Home button on your remote, go to Apps, find Netflix, and delete it (yes, really). Don’t worry, it’s not goodbye. Just reinstall Netflix from the Apps section after this.
  • Software and App Updates: Keeping Things Fresh Check if your TV software or the Netflix app needs an update. You can usually find this in the ‘Support’ section of the menu.
  • Smarthub Reset: The Big Red Button If all else fails, it’s time to reset the Smarthub. Head to the menu, select Smarthub reset, and enter your PIN (if you’ve never set one, it’s usually ‘0000’). This is like giving your TV a fresh start.
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2. Fix NW-1-19 error on your Xbox 360

For all the gamers who love a Netflix break between gaming sessions on Xbox 360, encountering the NW-1-19 error can be a real buzzkill. But fear not, because I’ve got your back with some handy fixes.

1. Network Check: The First Line of Defense

  • Solid Connection to Modem/Router Ensure your Xbox 360 has a strong and stable connection to your modem or router. Weak or unstable connections are often the culprits behind this error.
  • Xbox Network Settings: The Heart of the Matter Dive into the ‘Menu’, head over to ‘System Settings’, and then ‘Network Settings’. Here’s where you’ll see if your Xbox is on good terms with your network.
  • Wireless or Wired? Depending on your setup, select ‘Wireless Network’ for Wi-Fi connections or ‘Wired Network’ for Ethernet. Once selected, run the ‘Test Xbox Live Connection’ to see if everything’s smooth.

2. DNS Settings: A Bit More Technical, But Worth It

  • Accessing DNS Settings If your network test didn’t raise any red flags, it’s time to play around with the DNS settings. Go to ‘Settings’, then ‘System Settings’, followed by ‘Network Settings’. Here, find ‘DNS Settings’ and set it to ‘Automatic’.
  • The Classic Reboot After adjusting the DNS settings, give your Xbox a quick nap. Turn it off and then back on after about 2-3 minutes.
  • Modem/Router Refresh Unplug your modem and router from the power source, wait for a minute or so, and then plug them back in. This often helps in clearing up network-related hiccups.

3. Direct Connection: The Last Resort

  • Straight to the Source If all else fails, consider connecting your Xbox 360 directly to your modem. This can sometimes bypass network issues that might be causing the error.

3. Fix NW-1-19 error on Roku

Roku users, I feel you. It’s a fantastic little device that brings a world of streaming right to your fingertips. But just like any tech, it can sometimes get tripped up by that pesky Netflix NW-1-19 error. No need to fret, though! Here’s how you can get back to your smooth streaming experience.

1. Network Compatibility: The First Checkpoint

  • Stream-Friendly Network Before diving into more complex solutions, ensure that your network setup allows online streaming. Some networks, especially those in certain workplaces or schools, might have restrictions.

2. The Classic Restart: Often Overlooked, Always Effective

  • Restart Your Roku Sometimes, all your Roku needs is a quick reboot. Turn it off, wait for a minute, then turn it back on. This can often refresh the connection and solve the issue.
  • Check Streaming Capabilities Post-Restart After restarting, it’s a good idea to double-check if the device is still capable of streaming online content. Just hop onto any streaming app to see if it’s working fine.

3. Direct Connection: The Surefire Fix

  • Modem Direct Link If the above steps don’t do the trick, try connecting your Roku directly to your modem. This can help determine if the issue lies with your Wi-Fi network.
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How to Fix Netflix Error Code-158

1. Tackling Netflix Error Code-158: The Download Dilemma

The Scenario: A Common Frustration

Remember those times when you want to stock up on your favorite Netflix shows for offline viewing, but get stumped by the “Download Feature Not Supported” message? Just like the experience you mentioned with your mom trying to download episodes of ‘F.R.I.E.N.D.S’ and ‘Big Bang Theory’. It’s annoying, right?

The Reason: Outdated Devices Can Be a Party-Pooper

After doing some tests and comparisons with your mom’s device, you hit the nail on the head. This issue often stems from using an older, outdated device. Technology moves fast, and sometimes our gadgets just can’t keep up.

The Solution: An Upgrade Might Be In Order

  • Embrace the New If you’re facing this error, the most straightforward fix is to switch to a more updated phone or tablet. Newer devices are better equipped to support Netflix’s downloading feature, ensuring you can save those episodes for offline viewing without a hitch.

2. Fixing Netflix Error Codes 11800/100: Apple Device Specifics

The Issue: Data Storage Glitches on Apple Devices

  • Restart Your Device When you encounter error codes 11800 or 100, especially on Apple devices like your Apple TV, iPhone, or iPad, the first step is a simple restart. This error often occurs due to data storage issues, and restarting can help clear those out.
  • Reinstall the Netflix App If restarting doesn’t do the trick, try deleting and then reinstalling the Netflix app. This can sometimes reset any glitches within the app itself.
  • Restore Default Connection Settings Another effective step is to restore your device’s default connection settings. This can help if the error is related to network issues.

How to fix Netflix error code UI-800-3

1. Solving Netflix Error Code UI-800-3: A Common Hurdle on Third-Party Devices

The Issue: An Error That’s More Than Just a Number

Encountering “Netflix has encountered an error. Retrying in X seconds. Code: UI-800-3” on your smart TV or gaming console is more common than you might think. This error usually points to a hiccup with your device’s Netflix app, often due to corrupted data or overloaded cache and data storage.

Step-by-Step Solutions

  • Sign Out and In Again Sometimes, the oldest trick in the book works wonders. Sign out of Netflix on your device and then sign back in. This simple action can often reset any minor glitches.
  • Restart Your Streaming Device Give your device a quick reboot. This can help clear out any temporary issues that might be causing the error.
  • Clear the Cache and Data Dive into the settings of your Netflix app and clear out the cache and data. This step is crucial, especially if the app has been gobbling up all your device’s storage space.
  • Router and Modem Restart Don’t forget about your internet connection. Restarting your router and modem can sometimes fix network-related issues that may be affecting the Netflix app.
  • DNS Settings Reconfiguration If you’re comfortable tinkering with network settings, try reconfiguring the DNS settings of your device. This can help streamline the connection to Netflix’s servers.

2. Tackling Netflix Error Code-108: Network Connectivity Woes

The Problem: When Your Network Says ‘No’ to Netflix

Netflix error code-108 is another common issue, usually stemming from network connectivity problems. This error can prevent you from watching any content on Netflix and is sometimes triggered by activities like sharing account details on social platforms like Facebook.

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How to Deal with Error Code-108

  • Check Your Network Make sure your internet connection is stable and strong. A weak or unstable connection can often be the root cause of this error.
  • Restart Your Devices As with most tech issues, restarting your devices (including your streaming device and network equipment) can help reset the connection and solve the problem.
  • Avoid Account Sharing Be cautious about sharing your Netflix account details on social media platforms. This can sometimes lead to unexpected issues with your account and connectivity.


Hey there, fellow streamer! If you’ve ever found yourself wrestling with various Netflix errors, know that you’re not alone. It’s a pretty common experience for anyone diving into the vast sea of entertainment that Netflix offers. More often than not, these issues boil down to a few usual suspects: a shaky internet connection, gadgets that are a bit behind the times, or data restrictions that sneak up on you.

Specifically talking about the Netflix error code NW-1-19, it’s a classic example. This error typically waves a red flag at network connection issues. But hey, don’t let that get you down. With the troubleshooting methods we’ve discussed, you’re well-equipped to tackle these errors head-on.

Now, it’s your turn to play detective with your own Netflix setup. Apply the solutions we talked about, one at a time, and see which one does the trick for you. And hey, while you’re at it, why not share what TV show or movie had you hooked before this pesky error popped up? I’m always on the lookout for good recommendations!

I’m curious to know – did these steps help you resolve the issue? Are you back to enjoying your Netflix time without any annoying interruptions? Drop a comment and let me know. Here’s to many more hours of uninterrupted streaming and discovering new favorites on Netflix!

Frequently Asked Questions

What causes Netflix error codes like NW-1-19 or UI-800-3?

These error codes usually indicate issues related to network connectivity or problems within the Netflix app itself. Factors like unstable internet connections, outdated app versions, or corrupted data stored in the app can trigger these errors.

How can I fix a Netflix error related to internet connectivity?

Start by checking your internet connection for stability and speed. Restart your router and modem, and consider connecting your device directly to the modem with an Ethernet cable for a more stable connection. Additionally, check for any network restrictions that might be blocking Netflix.

What should I do if I'm getting a Netflix error on my smart TV or gaming console?

First, try restarting your device and checking your network connection. If that doesn't work, consider clearing the cache and data of the Netflix app. For specific devices like Samsung Smart TVs or Xbox 360, follow the device-specific troubleshooting steps provided.

Can outdated devices cause Netflix errors, and how do I fix them?

Yes, older devices may not support the latest features of the Netflix app, leading to errors. Updating your device's firmware or operating system, if possible, can help. Otherwise, consider using a newer device that supports the latest version of the Netflix app.

What should I do if none of the troubleshooting steps work?

If you've tried all the suggested steps and still face issues, contact Netflix customer support for further assistance. They can provide more specific guidance based on the error code you're experiencing and the details of your situation.
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