AirTag Not Reachable Move Around to Connect (Reasons & FIX)

Edwin Parker
By Edwin Parker 11 Min Read
11 Min Read

Hey there! Do you have an Apple AirTag, and it keeps saying, “AirTag not reachable, move around to connect”? It’s super annoying, right? You’re already worried because you can’t find your stuff, and this message just adds to the stress.

But don’t sweat it! We’re here to help you out. In this guide, we’re going to dive into why this pesky error pops up and, more importantly, how you can fix it.

Picture this: You’re using your iPhone, trying to find your misplaced item with the Find My app, and bam – you get hit with “AirTag not reachable, move around to connect.” Ugh, not what you need, right? But don’t worry, we’ve got your back.

If you’re fed up with this annoying message and just want your AirTag to work smoothly again, you’re in the right place. Keep reading, and we’ll show you how to wave goodbye to this error and get back to finding your stuff with ease. Let’s get that peace of mind back!

AirTag Not reachable Move around to Connect Error Reasons

Bluetooth range

First up, let’s talk about Bluetooth range. Your AirTag and your iPhone or iPad need to be buddies – close enough to talk to each other. Think of it like using walkie-talkies; if you’re too far away, you won’t hear each other. For AirTags, this ‘talking distance’ is about 30 feet or 10 meters when everything’s perfect.

If your AirTag wanders too far from your device (like if it’s in another room or you left it somewhere), they lose their connection. That’s when your phone goes, “Hey, I can’t find the AirTag!” and shows the not reachable message.

Out of range

Now, if your AirTag has been out of this Bluetooth range for a while, it’s going to keep showing as not reachable. It’s like your AirTag is saying, “Hello? Can you hear me?” but your phone’s too far to answer.

But don’t worry! If you can’t find your AirTag, just walk around a bit. Try different spots – maybe the next room, upstairs, or even outside. It’s a bit like a game of hot and cold; as you get closer, your chances of reuniting with your AirTag go up!

Airtag Battery Died

First things first, let’s talk about the battery. If your AirTag’s battery has called it quits, it won’t be able to chat with your device, leaving you with that “not reachable” message.

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Here’s a quick fix: Check the battery level in the Find My app on your iPhone or iPad. If it’s running low, pop in a new battery, and you should be good to go!

Find My App Crashes

Sometimes, the issue isn’t with your AirTag but with the Find My app itself. If the app crashes or isn’t working right, your AirTag can seem unreachable.

Here’s what you can do: Force close the app and open it again. If that doesn’t help, give your device a quick restart. And remember, keep your AirTag close enough (within Bluetooth range) to maintain the connection.

Still having trouble? Try resetting your AirTag and setting it up again in the Find My app. Sometimes a fresh start is all it needs!

Software Bug

Lastly, if you’ve just updated your firmware and started seeing this error, it might be a software bug. Firmware updates are meant to improve things, but occasionally, they can cause new issues.

Stay in the loop with the Official Apple AirTag Firmware Update Page. It’s your go-to spot for the latest updates and fixes.

And here’s a pro tip: Check out Twitter with the firmware version. If others are having the same issue, you’ll likely find tweets about it. This way, you’ll know if it’s a widespread problem or just something on your end.

How to Fix Airtag Not Reachable Move Around to Connect?

If you are experiencing the “Airtag Not Reachable” error, don’t worry, there are a few things you can do to fix it. Here are some solutions that may help:

Restarting your iPhone/iPad

First up, let’s try the classic tech fix: restarting your device. It’s like giving your iPhone or iPad a quick nap – sometimes, that’s all it needs to sort itself out.

Here’s how to do it:

  • For iPhone X, 11, 12, 13, 14:
    • Press and hold the power button until you see “slide to power off.”
    • Swipe the slider, and your device will turn off.
    • Wait a bit, then press and hold the power button again until you see the Apple logo.
  • For iPhone 6, 7, 8, or SE (2nd or 3rd gen):
    • Press and hold the side button until the power off slider pops up.
    • Slide to power off, then turn it back on after a few seconds.

Hard reset your Airtag

If restarting your phone or iPad didn’t do the trick, let’s give your AirTag a fresh start with a hard reset. It’s like telling your AirTag, “Okay, let’s try this again from the top!”

Follow these steps to reset your AirTag:

  • Find the button on your AirTag and press it down.
  • Keep holding until the light starts flashing white.
  • Let go of the button, then press and hold it again.
  • Wait for the light to flash white once more.
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Check the Airtag’s battery status

Let’s start with something simple: checking the battery. A tired battery could be the reason your AirTag is playing hide and seek.

Here’s how to check:

  • Open the Find My app on your iPhone or iPad.
  • Tap on the Items tab.
  • Select your AirTag.
  • Take a peek at the battery status.

Update your iPhone

Sometimes, the key to solving tech mysteries is keeping your device’s software up to date. So, let’s check if there’s an update waiting for you.

Update your device like this:

  • Go to the Settings app on your iPhone or iPad.
  • Tap on General.
  • Then tap on Software Update.
  • If there’s an update, go ahead and tap on Download and Install.

Move around to connect

If your AirTag is playing hard to get and is out of range, it’s time to move around a bit. Think of it as a mini adventure – walk around and see if your device manages to catch the AirTag’s signal.

What to do if Airtag still not reachable?

If your Airtag is still not reachable even after trying the fixes mentioned earlier, then there are a few more things you can try. Here are some steps that you can take:

Contact Apple support

If your AirTag is still giving you the silent treatment, it’s time to get some professional help. Apple Support is like the detective squad for tech issues. They’re the ones who can dive deep into the problem and figure out what’s going on.

Here’s how to reach them:

  • Visit Apple’s support website.
  • Or give them a call on their support number.

They’ll guide you through some troubleshooting steps and work towards a solution.

Try resetting your Airtag

If reaching out to Apple Support isn’t your first choice, you can try resetting your AirTag. It’s like telling your AirTag, “Okay, let’s start over.”

Here’s how to reset it:

  • Take off the polished stainless steel battery cover by twisting it counterclockwise.
  • Remove the battery.
  • Put the battery back in and listen for a beep. That beep is a good sign – it means the battery is connected.
  • For more detailed instructions, the Official Apple Support Page has got your back.

Check for bugs

Lastly, if everything else fails, it might be a sneaky bug in the system. Keep an eye on updates or patches from Apple. These updates often fix bugs that could be causing your AirTag issues.

And don’t forget the power of community! Check out forums and discussion boards. Sometimes other users might have faced similar issues and found solutions.

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In Conclusion

And there you have it! We’ve journeyed through the world of “AirTag Not Reachable” errors, armed with a toolkit of simple, effective fixes. Whether it was a quick restart of your iPhone, checking the AirTag’s battery, resetting the device, or keeping everything up to date, we’ve covered a range of strategies to bring your elusive AirTag back into the fold.

But remember, even the best of us can run into tech troubles that are a bit too tricky to handle alone. That’s when it’s time to call in the cavalry – Apple Support. They’re the tech wizards who can help unravel even the most stubborn of tech tangles.

Also, don’t forget the power of community knowledge. Forums and discussion boards can be goldmines of information, especially when dealing with new bugs or glitches.

In the end, your AirTag is a nifty little gadget designed to make life easier, not more stressful. With these tips and tricks, you’re well-equipped to tackle any connectivity issues that come your way. So, here’s to fewer “not reachable” messages and more of smoothly finding your important items!

Happy tracking, and may your AirTag always be within reach!

Frequently Asked Questions

What should I do if my AirTag shows a "Not Reachable" message?

Start by checking the AirTag’s battery status in the Find My app. If the battery is fine, try restarting your iPhone or iPad. If the problem persists, consider resetting the AirTag or moving around to improve the connection.

How do I check my AirTag's battery level?

Open the Find My app on your iPhone or iPad, tap on the Items tab, select your AirTag, and you'll see the battery status displayed.

How can I reset my AirTag?

Press down on the polished stainless steel battery cover of your AirTag and rotate it counterclockwise. Remove the cover and battery, then replace the battery, pressing down until you hear a sound, indicating the battery is connected.

What should I do if my AirTag is still not reachable after trying basic troubleshooting?

Contact Apple Support for further assistance. They can help diagnose and resolve more complex issues with your AirTag.

Could a software update be causing my AirTag to be not reachable?

Yes, sometimes new firmware updates can introduce bugs. Keep an eye on the official Apple AirTag Firmware Update Page for the latest updates and fixes.

Is there a way to know if others are experiencing similar issues with their AirTags?

Yes, checking online forums and discussion boards can be helpful. You can also search on social media platforms like Twitter, using the firmware version as a keyword, to see if others are reporting similar problems.
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