AirPods Pro Touch Controls Not Working [Best 5 Fixes 2024]

Edwin Parker
By Edwin Parker 13 Min Read
13 Min Read

Hey there! Are you a proud owner of AirPods? These little earbuds have quickly become a favorite in the world of tech for their incredible quality and durability. What’s super cool about them is their touch sensitivity feature. Just a simple tap, and you can play your favorite tunes, pause a podcast, answer calls, or even ask Siri for a hand – pretty neat, right?

But, hold on. What if, out of the blue, your AirPods’ touch feature starts acting up? It’s like trying to click a pen that just won’t click! Frustrating, I know. But don’t you worry, because I’ve got your back.

In this article, we’re going to dive into some of the most effective ways to fix your AirPods when their touch controls are giving you a hard time. Whether you’re in the middle of your favorite song or about to take an important call, I’ll help you get those AirPods back in action in no time.

Why is AirPods Pro Tap Controls Not Working?

Have you ever wondered why sometimes your AirPods Pro just don’t respond to your taps? It’s like they have a mind of their own, right? Well, let’s unravel this mystery together.

First off, the AirPods Pro are a bit different from the first two generations of AirPods. Apple upped their game by introducing pressure-sensitive sensors in the Pro version, making them more responsive and user-friendly. But, even with this cool tech, things can go a bit haywire sometimes.

Here are some common culprits that might be messing with your AirPods Pro tap controls:

  1. Dust and Grime: Just like our smartphones, our AirPods also love to collect dust, especially around those pressure-sensitive areas. This can block the sensors from detecting your taps.
  2. Settings Got Mixed Up: Sometimes, the Tap and Press settings on your connected device get misconfigured. It’s like having a TV remote with the wrong buttons programmed – nothing works as it should!
  3. Pressure Sensitivity Gone Rogue: The settings that control how sensitive your AirPods are to pressure might be off. It’s like trying to press a button that’s too hard or too soft.
  4. Outdated Firmware: Just like our phones and computers, AirPods need software updates too. If they’re running on old firmware, it’s like trying to run a new app on an old phone – it just doesn’t work well.

But don’t worry, fixing these issues is usually pretty straightforward. In the next section, I’ll guide you through some easy steps to get those tap controls working like a charm again.

How to Fix AirPods Pro Touch Controls Not Working

You can quickly eliminate the AirPods Pro Touch control malfunction problem by resetting it to factory settings. Configuring the Tap settings and pressure sensitivity can also solve the issue. Finally, keep the firmware updated to avoid such issues from happening in the future.

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Before following any of the troubleshooting methods, check the surface around the touch/force sensor. Clean it up with a cotton bud if it’s dirty and full of mash. This simple trick has solved the touch control issue for many AirPods users.

Let’s briefly discuss the tested methods below.

Here are the top ways to solve the AirPods Touch Controls Malfunction issue:

1. Unpair and Pair the AirPods again

Sometimes, the key to fixing your AirPods Pro touch control issues lies in the simple act of unpairing and re-pairing them with your device. It’s like giving your AirPods a quick reboot to refresh their connection. Here’s how you can do it:

Unpairing Your AirPods Pro

  1. Head to Your Settings: Grab your iPhone and navigate to the ‘Settings’ app. Once there, scroll down and select ‘Bluetooth’.
  2. Find Your AirPods: In the list of Bluetooth devices, look for your AirPods.
  3. More Info: Next to your AirPods’ name, you’ll see an ‘i’ icon (for More Info). Tap on that.
  4. Forget the Device: Here, you’ll find the option ‘Forget This Device’. Go ahead and tap that. This will unpair your AirPods from your device.

Re-Pairing Your AirPods Pro

  1. Close and Keep the Case Handy: Now, close your AirPods case and keep it close to your iPhone.
  2. Open the Case: Next, open the case of your AirPods. This should prompt your iPhone to recognize them.
  3. Connect Prompt: A pop-up should appear on your iPhone’s screen. Simply tap on the ‘Connect’ button.

And voila! Your AirPods Pro should now be paired again with your device. After completing these steps, give them a try and see if the touch controls are working as they should.

2. Reset the AirPods

If your AirPods’ touch controls still aren’t working after cleaning and re-pairing, it’s time to try resetting them to their default settings. This process can often fix any lingering issues by wiping any settings that might have been accidentally altered. Here’s how you can reset your AirPods:

How to Reset Your AirPods

  1. Place AirPods in Their Case: Start by putting your AirPods back into their charging case.
  2. Connect to Power: Plug the case into a power source to ensure your AirPods are charging. This is important as the reset process works best when the AirPods have enough power.
  3. Open the Case Lid: With your AirPods inside and charging, open the lid of the case.
  4. Long Press the Button: Find the setup button on the back of the AirPods case. Press and hold this button. Keep an eye on the LED at the front of the case.
  5. Watch for the White LED: You’ll know it’s time to release the button when you see the LED blinking white. This indicates that your AirPods are resetting.
  6. Close the Case: After the LED blinks white, release the button and close the case.
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Once you’ve reset your AirPods, the next step is to reconnect them to your iPhone. Here’s what you do next:

  1. Open the AirPods Case Near Your iPhone: With your AirPods in the case, open the lid near your iPhone. This should prompt your iPhone to recognize the AirPods.
  2. Follow the On-Screen Instructions: Your iPhone will display a setup prompt. Follow the instructions to reconnect your AirPods.

3. Configure Tap Settings on the AirPods

If your AirPods’ touch controls are still giving you trouble even after a reset, adjusting the tap-and-press settings might just be the solution you need. These settings allow you to customize how your AirPods respond to your touch. Here’s a step-by-step guide to configuring these settings:

How to Configure Tap Settings on AirPods

  1. Access Bluetooth Settings: On your iPhone, go to ‘Settings’ and then select ‘Bluetooth’.
  2. Find Your AirPods: In the list of Bluetooth devices, look for your AirPods.
  3. More Info: Next to your AirPods’ name, you’ll see an ‘i’ icon (for More Info). Tap on that.
  4. Configure Left AirPod:
    • Under the ‘Double Tap AirPod’ section, select ‘Left’.
    • Choose any function you’d like to assign to the double tap on the Left AirPod. Just make sure it’s not set to ‘Off’.
  5. Configure Right AirPod:
    • Go back to the previous menu and then choose ‘Right’.
    • Similar to the Left AirPod, select a function for the double tap on the Right AirPod, ensuring it’s not set to ‘Off’.

After you’ve configured the tap settings for both AirPods:

  • Test the Controls: Give your AirPods a try to see if the touch controls respond as per your new settings.

4. Customize Pressure Sensitivity for Press and Hold Controls

If you’re rocking a pair of AirPods Pro, there’s a nifty feature you might not be fully utilizing yet – the press-and-hold controls. These controls depend on how much pressure you apply to the stem of the AirPods. If the sensitivity isn’t quite right, it can feel like trying to push a door that’s either too heavy or too light. Let’s adjust it to your liking!

Customizing AirPods Pro Pressure Sensitivity

  1. Open Bluetooth Settings: On your iPhone, head to ‘Settings’ and select ‘Bluetooth’.
  2. Access AirPods Settings: Find your AirPods Pro in the list and tap the ‘More Info’ (i icon) next to their name.
  3. Go to Accessibility: Here, tap on the ‘Accessibility’ option.
  4. Adjust Press Speed: You’ll see options for ‘Press Speed’. Choose either ‘Slower’ or ‘Slowest’, depending on your preference.
  5. Set Press and Hold Duration: Next, adjust the ‘Press and Hold Duration’. You can select either ‘Shorter’ or ‘Shortest’.

5. Update AirPods Firmware

Sometimes the root of the problem lies in outdated firmware. Keeping your AirPods updated is crucial for smooth performance. Although firmware updates are automatic, there’s a way to nudge the process along if you suspect you’re not on the latest version.

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How to Force an AirPods Firmware Update

  1. Connect Your AirPods: Pair your AirPods with your iPhone, iPad, or Mac.
  2. Place in Charging Case: Put the earbuds back into their charging case.
  3. Start Charging: Connect the charging case to a power source.
  4. Wait Near Your Device: Keep your smartphone or other device close to the charging case and wait for about 30 minutes.

During this time, if there’s an available update, Apple’s system will automatically update the firmware of your AirPods.

Final Thoughts

Dealing with malfunctioning AirPods can be quite a surprise, especially when they’re from a top-tier brand renowned for its quality and innovation. However, even the best technology can have its off days, and it’s great that you’re proactive in seeking solutions.

I hope this guide has been a helpful companion in your journey to resolve the touch control issues with your AirPods. From simple cleaning to adjusting settings and updating firmware, these steps are designed to cover all bases and bring your AirPods back to their optimal state.

Remember, technology is there to make our lives easier, but sometimes it needs a little help from us too. If you have any more questions about your AirPods, or if there’s anything else tech-related that’s got you curious, don’t hesitate to drop a comment below. Whether it’s more troubleshooting tips or just some tech advice, I’m here to help!

Here’s to your AirPods working smoothly and to many more hours of enjoying your favorite tunes and podcasts without any hiccups! 🎶👍🏻🎧

Frequently Asked Questions

Why are my AirPods' touch controls not responding?

This issue can be due to a variety of reasons including dirt or debris on the touch sensors, misconfigured settings, outdated firmware, or a need for a reset to factory settings.

How can I clean the touch sensors on my AirPods?

Gently wipe the sensors using a soft, dry, lint-free cloth. Avoid using liquids or abrasive materials that could damage the sensors.

What should I do if resetting my AirPods doesn't fix the touch control problem?

If a reset doesn't work, try customizing the tap settings and pressure sensitivity through your connected device's Bluetooth settings, or check for firmware updates.

How can I update the firmware on my AirPods?

Firmware updates for AirPods are automatic. To initiate an update, connect your AirPods to a power source, place them near your iOS device connected to Wi-Fi, and wait for the update to complete.

Is there a way to customize the functionality of the tap controls on my AirPods?

Yes, you can customize the tap settings on your AirPods through the Bluetooth settings on your connected device. You can assign different functions to double taps on the left and right AirPods.
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