Common reasons why Afterpay not working during checkout?
How to Fix the Afterpay not working at Checkout issue
When Afterpay not working at checkout or your payment method is declining continuously, here are the troubleshooting steps you can follow –
Check for any limitations or restriction
Brand new to Afterpay? Hold up! They’ve got some ground rules. For starters, newbies might find they can’t spend as much as they’d like. It’s Afterpay’s way of easing into the relationship.
And if your account is younger than 6 weeks, consider yourself in the ‘getting to know you’ phase with Afterpay.
If you’re just starting out, keep that first purchase modest. After 6 weeks, Afterpay usually loosens up, and you can shop with a bit more freedom.
Confirm that you have enough balance left
Check that the merchant supports Afterpay for payment
If you’re at the checkout and Afterpay’s nowhere in sight, it’s like showing up to a party and finding out your invite got lost in the mail. Not every shop is a fan of Afterpay.
Here’s what you can do: Take a look at the checkout page. No Afterpay? No dice. You might need to switch to a store that’s more Afterpay-friendly or whip out a different payment method.
Ensure that the Afterpay server is not down right now
Imagine Afterpay as a busy bee that sometimes gets too tuckered out. If the servers are taking a nap, your payment’s going to be stuck in limbo.
Pro tip: If Afterpay’s having a moment, just chill for a bit. Give it some time and try again later. Patience is a virtue, right?