Afterpay not working at checkout? – Fix your order Being Declined

Edwin Parker
By Edwin Parker 7 Min Read
7 Min Read
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Hey There, Let’s Fix Your Afterpay Checkout Woes!

Have you ever been super pumped to buy something, you’ve got your items, you’re ready to check out, and then… bam! Afterpay decides to take a little nap right at checkout. Annoying, right? Especially when all you want to do is pay and zoom off with your goodies.

Now, this glitch isn’t crashing everyone’s party—just a few folks here and there. But if it happens to you, it’s like a sudden stop sign on your shopping highway.

And it’s not just the stores down the street. Nope. Even online shopping havens like Shopify and Chase are getting hit by this Afterpay hiccup.

But hey, don’t let it rain on your parade! We’ve got your back with a nifty guide that’ll walk you through how to kick those checkout blues to the curb. Ready to dive in and get this sorted? Let’s roll

Common reasons why Afterpay not working during checkout?

1. “Sorry, We Don’t Take Afterpay Here!” Ever walked up to a checkout, Afterpay ready, only to find it’s not an option? Yep, that’s because not all stores are on the Afterpay bandwagon. If the store doesn’t buddy up with Afterpay, you won’t even see it at checkout. It’s like going to a party and finding out your friend wasn’t invited!

2. “Whoa There, Newbie!” – Afterpay’s Account Limits New to Afterpay? They might be playing it safe with you. Afterpay sometimes puts a cap on how much new users can spend. Think of it as Afterpay’s way of getting to know you better before letting you have the full run of the place.

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3. “Be Right Back, Technical Difficulties!” – Payment Gateway Issues Imagine trying to talk to someone but the phone line’s dead. That’s what happens when there’s a hiccup with the payment gateway. If the website you’re using to pay is having a bad day, your checkout’s going to hit a wall.

4. “Oops, Not Enough Cash!” – Balance Blues Dreaming big but your wallet’s not keeping up? If your shopping spree is more expensive than what you’ve got in your account, Afterpay’s going to say ‘no can do.’ It’s like trying to buy a giant pizza but only having enough money for a slice.

5. “It’s Not You, It’s Us” – Other Tech Gremlins And then there are those mysterious tech gremlins. Bugs, server hiccups, all sorts of digital weirdness that can happen anytime, anywhere. It’s like your shopping trip suddenly turned into a surprise game of hide and seek with technology!

How to Fix the Afterpay not working at Checkout issue

When Afterpay not working at checkout or your payment method is declining continuously, here are the troubleshooting steps you can follow –

Check for any limitations or restriction

Brand new to Afterpay? Hold up! They’ve got some ground rules. For starters, newbies might find they can’t spend as much as they’d like. It’s Afterpay’s way of easing into the relationship.

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And if your account is younger than 6 weeks, consider yourself in the ‘getting to know you’ phase with Afterpay.

If you’re just starting out, keep that first purchase modest. After 6 weeks, Afterpay usually loosens up, and you can shop with a bit more freedom.

Confirm that you have enough balance left

Nothing’s more of a bummer than getting to checkout and finding out you’re a few bucks short.

Before you hit the stores (virtual or otherwise), peek at your balance. If your dream buy costs more than what’s in your account, it’s time for some quick math or a different game plan. After all, Afterpay can’t cover what you don’t have – it’s not a magician, just a payment method!

Check that the merchant supports Afterpay for payment

If you’re at the checkout and Afterpay’s nowhere in sight, it’s like showing up to a party and finding out your invite got lost in the mail. Not every shop is a fan of Afterpay.

Here’s what you can do: Take a look at the checkout page. No Afterpay? No dice. You might need to switch to a store that’s more Afterpay-friendly or whip out a different payment method.

Ensure that the Afterpay server is not down right now

Imagine Afterpay as a busy bee that sometimes gets too tuckered out. If the servers are taking a nap, your payment’s going to be stuck in limbo.

Pro tip: If Afterpay’s having a moment, just chill for a bit. Give it some time and try again later. Patience is a virtue, right?

Contact the Afterpay support team

Feeling like you’re in over your head? Can’t figure out why Afterpay’s giving you the cold shoulder? It’s okay—sometimes the problem’s a tough nut to crack on your own.

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Don’t sweat it: Reach out to the pros. Afterpay’s support team is there for just this. Drop them a message here: Afterpay Help Request. Or check out their help center at Afterpay Help Center for more tips and tricks. They’re like your personal Afterpay superheroes, ready to save the day!


Got Afterpay checkout issues? Don’t stress! Most problems have quick fixes:

  • Make sure the store actually uses Afterpay.
  • Check that there’s enough money in your account.
  • Look for any newbie limits if your Afterpay account is fresh.
  • Give it a minute if Afterpay’s servers are just having a hiccup.

Tried everything and still stuck? Time to call Afterpay’s support team for help. They’ve got your back!

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